Shipping policy

 

Shipping procedure:

 

From the confirmation of the order it takes 1 working day for the preparation and subsequent delivery to the courier

Shipping times from the moment of entrusting the package to the courier:

  • ITALY 2/3 working days CRONO - BRT - SDA - UPS

  • EUROPE 3/4 working days UPS - DHL - DPD

  • WORLD from 4 to 9 working days - DHL - UPS

                                                                                                                                                 

Delivery times may be extended in case of bad weather, strikes or other extraordinary events that cannot be foreseen by Scriptura

 Note     The goods travel at the risk of the buyer

Scriptura assumes no responsibility for non-deliveries or events that cannot be foreseen or avoided.


During the purchase phase please pay close attention in filling in the data requested in the order form, correctly specifying the full name and surname of the recipient, delivery address with zip code, telephone number and email address.

 The courier who will take care of the shipment of the goods to the address indicated, in case of non-delivery or  difficulties in identifying the address or absence of the person, he will contact the latter by telephone for indications and arrangements for delivery.

All our shipments can be tracked on the shippers website.
It is necessary to sign for the delivery of the package. Our packages are carefully packed to protect the leather items from shocks and moisture.


If, upon delivery, the package should show any damage, sign the courier's document with RESERVE OF CONTROL  specifying the reason (Scriptura tape tampering, open package, crushed package etc.)

 

Shipping costs vary according to the destination of the goods and the total amount, they will come automatically calculated at the time of purchase.

In Italy it is FREE for orders of 99,00 euros and above

 Europe and Rest of the World based on the destination, automatically calculated at the time of purchase 

 

Among the various delivery options, there is a collection in store FREE

To collect the order, the customer must go to the shop with:

   - the e-mail that communicates the availability of the order 

   - a valid identity document

 

Purchase conditions:

 

Payment is allowed in the following ways:

  • PayPal

  • Credit cards

  • Bank

  • Klarna (payment in 3 installments)
     

Scriptura reserves the right not to accept incomplete or incorrectly completed orders.

The order ends with the "Confirmation for Acceptance ”by Scriptura, who will charge the relative amount.

The Customer acknowledges that the products offered by Scriptura on the website are numerically limited and is therefore aware that Scriptura will have to check their availability at the time of purchase.

Should they occur drawbacks in relation to the availability of some products, Scriptura will inform the Customer promptly by e-mail or by telephone.

Although Scriptura constantly adopts measures to ensure that the photographs shown on the website faithfully reproduce the original products, some variations are always possible due to the technical characteristics of the materials and color resolution of the device used by the Customer. Consequently, Scriptura will not be responsible for any inadequacy of the graphic representations of the products shown on the Website if due to the aforementioned technical reasons.

In in case of only partial unavailability, Scriptura will ask al Customer if he prefers to receive the available products or to proceed with the total cancellation of the order.

The prices of the products indicated on the site include taxes.

Only after receipt of payment will the shipment be prepared